Clinical Solutions Specialist

About the role

Mindray North America is seeking a Product, Clinical, and Sales Support Specialist to join our Enterprise Selling Team (EST). This role involves providing product, clinical, and sales support to PMLS teams and Mindray customers for health systems, hospitals, ambulatory care centers, and distribution partners.

Responsibilities

• Partner with the EST/Sales Team to develop clinical application strategies by engaging customers, assessing workflows, and creating tailored solutions.
• Support customer calls, demonstrations, and presentations, including equipment setup and delivery of value-based, audience-specific content.
• Conduct on-site assessments of workflows and inventory; collaborate with EST/Sales to develop Hospital Roadmaps, identify hospital-wide solutions, and support quoting.
• Maintain active communication with Sales and customers throughout the pre-sales process to ensure optimal clinical support.
• Lead and participate in follow-up visits to strengthen customer partnerships across modalities and promote Mindray solutions from department to C-suite.
• Collaborate with internal teams (Marketing, Service, Product Management, etc.) to align customers with clinical resources.
• Develop and deliver clinical sales education; mentor new hires to support organizational growth strategies.
• Provide operational analytics for leadership, including quarterly business reviews of productivity.
• Participate in trade shows and regional meetings to maintain strong internal and external customer relationships.
• Maintain product and clinical sales competencies; leverage resources to expand expertise.
• Contribute to team revenue goals; compensation is based on sales effectiveness and quota achievement.

Requirements

• RN with a current license from an accredited nursing institution. BSN preferred.
• Advanced business or clinical degree preferred.
• 2-3 years clinical sales experience.
• 4+ years active nursing experience in nursing specialty area directly using cardiac monitoring on the acute patient.
• Knowledge of advanced cardiac care, hemodynamic, Swan Ganz and Cardiac Output monitoring.
• Knowledge of hospital buying process in the capital equipment environment and life cycle planning associated with solution based development.

Skills and Abilities

• Strong, clear, and concise verbal communication skills including active listening, engaging, confidence, and customer-focused approach to deliver strategic, value-added clinical sales presentation.
• Strong social intelligence skills to collaborate and build trusting relationships within all levels of both Mindray and Healthcare Organizations.
• Interpersonal skills to interface with many levels of marketing, sales, and engineering personnel at the divisional or corporate level as well as with all levels of hospital personnel including Nurse Managers, Directors of Nursing, Staff Nurses, and Purchasing Agents.
• Proficient in all Microsoft Office applications and Salesforce application.
• Technical and clinical understanding of patient monitoring applications throughout the healthcare organizations.

Physical Demands/Work Environment

• Must be able to stand and speak in front of a group for periods of 2-5 hours, several times a day either in a hospital environment or at the corporate headquarters training center.
• Must be located within 40 miles from a major airport.
• Must be able to travel 80% with 3-4 overnights a week. Flexibility to last minute changes in schedules.

Benefits

• A competitive compensation package.
• Comprehensive benefits, including a 401(k) with company match, tuition reimbursement, paid time off, disability coverage, FSA/HSA options, and more.

Pay

$100,000 - $160,000 OTE