Clinical Service Specialist/Medical Assistant, Per Diem - Syosset, NY

About the role

VIVO Infusion, LLC is seeking a dedicated and compassionate Clinical Service Specialist/Medical Assistant to join our team at our Syosset, NY locations. You will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center.

Responsibilities

• Welcomes patients, updates patient charts, communicates pertinent patient data to providers and nurses.
• Provides administrative and front-end support: greets patients, assists with scheduling, manages phone calls, processes payments.
• Supports the exam room: oversees and ensures efficient turnover of exam rooms, assists providers in the exam room as requested.
• Collects, prepares, and submits ordered patient lab specimens as directed, assists with obtaining prior authorizations, documents triage patient calls and messages.
• Orders and manages supplies, disinfects and stocks exam rooms, assists in obtaining records required for the patient's chart.
• Demonstrates effective communication skills, reports patient issues as needed, follows company policies and CDC guidelines for infection control.

Qualifications

• High school graduate or equivalent, required.
• Certified Medical Assistant, preferred.
• CPR/BLS, required prior to start date.
• One year of experience working within a clinical environment, required.
• One year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Outstanding communication and interpersonal skills.
• Excellent computer skills for electronic recordkeeping.
• Able to read and interpret documents.

Benefits

We offer a competitive benefits package including a 401K with a match up to 4%. Please visit our website for more details: www.vivoinfusion.com.