Clinical Program Director - Behavioral Health

About the role

The Program Director at OCD Anxiety Centers is responsible for overseeing the facility's operations, ensuring clinical integrity, managing referral relationships, and leading staff growth.

Responsibilities

• Nurture staff growth and foster a culture of teamwork, achievement, and respect.
• Adhere strictly to company policies, procedures, and ethical practices.
• Execute facility projects per directives, goals, and budget, measuring KPIs for efficiency, revenue, and employee satisfaction.
• Develop and implement strategic plans to optimize client utilization of insurance days and achieve financial goals.
• Collaborate with the Utilization Management (UM) Director to align program strategies with utilization goals.
• Streamline insurance authorization processes, emphasizing thorough documentation for client use of days.
• Facilitate peer-to-peer discussions with insurance providers, ensuring clear communication and comprehensive documentation.
• Utilize data analytics to track authorization trends, client use of days, and financial outcomes.
• Provide ongoing training for staff on insurance authorization processes, documentation requirements, and effective communication in peer-to-peer interactions.
• Oversee facility management to ensure compliance, policy implementation, and client record documentation.
• Manage program budgets, ensuring financial goals are met.
• Provide clinical supervision and oversight for Behavioral Health Techs.
• Work with the finance department to create an annual budget with improved margins.
• Complete Train the Trainer responsibilities, mastering group therapy and crisis management techniques.
• Cultivate a culture of leadership within the clinical team.
• Identify and nurture leadership potential within the team, providing targeted mentorship and opportunities for skill development.
• Advocate for the advancement of team members, supporting promotions and recognizing achievements.
• Implement training programs to enhance leadership skills among team members.
• Contribute to quarterly and fiscal goals, overseeing facility functions and corporate initiatives.
• Lead the development and enhancement of innovative processes and protocols to elevate client outcomes and operational efficiency.
• Evaluate the effectiveness of implemented innovations, making data-driven adjustments for continuous improvement.

Qualifications

• Master's degree in related fields and current state licensure.
• 5+ years of experience in mental health management.
• Commitment to continuous personal and team development.
• Clinical expertise and a strong knowledge base in therapy modalities.
• Demonstrated leadership, integrity, and proficiency in computer applications.
• Exceptional organizational, communication, and problem-solving skills.
• Experience in OCD and anxiety treatment (preferred).
• Proficiency in Cognitive Behavioral Therapy and Dialectical Behavior Therapy (preferred).