Clinical Program Manager - Behavioral Health

About the role

Your Experience Matters Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinical Program Manager joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Shift

Full-time days, Monday - Friday

What we're looking for

We are looking for a dynamic Clinical Program Manager who has a degree in Master's degree in Social Work, Counseling, or equivalent and who is passionate about helping others and is a team player!

Reports to

Director of Outpatient Services or Director of Clinical Services

Follows the operational guidelines set forth for assigned programs including child/adolescent, military, and other specialty programs

• Provides oversight to all staff and provides feedback through the performance evaluation process and if necessary, through counseling and/or corrective action.
• Communicates with the Director of OP or DCS on an ongoing basis any issues with programming, staffing, marketing, and business issues.
• Oversees and completes chart audits.
• Communicate with the treatment team to ensure chart compliance.
• Interfaces with others to ensure completion of physician follow-ups from CPE and other regulatory requirements.
• Oversees quality assurance requirements and reviews patient satisfaction forms to ensure safety, regulatory requirements, and parent's perception of the treatment program.
• Maintain a positive working relationship with referral sources, community agencies and organizations.
• Interfaces with the Medical Director to review clinical programs and concerns from patients/parents/managed care, etc.
• Ensures that all interventions (individual, group, and family therapy) are performed and documented according to professional clinical standards.
• Aids in scheduling and coverage as it relates to staffing needs.
• Oversees therapists to make sure required scales and assessments are conducted per policy including the following as applicable: Columbia, Basis 32, CABA and Patient Satisfaction Surveys.
• Ensures that clarification of the therapeutic role and treatment plan with the patient and family is completed and reviewed by each therapist.
• Trains, mentors, and supervises departmental therapists.
• Collaborates with hospital/facility departments to ensure seamless care, the identification of access barriers, and compliant resolutions to the barriers.
• Maintains patients for safety.

Qualifications

• Education: Master's degree in Social Work, Counseling, or equivalent is required.
• Certification: CPR and De-escalation certification required or obtain within 30 days of hire.
• Licenses: Current clinical or social work license as required by state regulations.

Why Join Us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

EEOC Statement

"Cottonwood Springs is an Equal Opportunity Employer. Cottonwood Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."