Clinical Process Administrative Specialist (Hybrid)

This position provides professional and high-level administrative support to the Clinical Placement Department at the University of Michigan-Flint School of Nursing, reporting to the Clinical Placement Manager.

Responsibilities

• Coordinates Student Clinical Compliance
  • Stays up to date on semester deadlines and follows timeline procedure for checking student and faculty health compliance.
  • Maintains working knowledge of health requirements, specific guidelines per CDC and SON, and serves as the main point of contact for students/faculty with questions related to health requirements.
  • Communicates with students pre-deadline for reminders and early account checks upon request.
  • Notifies students of non-compliant requirements via email and updates status in the Complio system.
  • Ensures students enter appropriate dates and documentation into Complio.
  • Coordinates with faculty and students when documents do not meet requirements.
  • Troubleshoots Complio system issues for students/faculty and communicates with the SON Complio representative.
  • Reviews compliance in Complio/ACEMAPP in a timely manner (new student checks ~10/hr; return student ~20-30/hr).
• Coordinates Clinical Rotations and Compliance in ACEMAPP
  • Communicates with clinical partner representatives overseeing ACEMAPP.
  • Oversees appropriate dates and documentation in the ACEMAPP system and approves document manager items.
  • Checks student membership status and troubleshoots updates.
  • Coordinates new partnership requests and new student/clinical faculty onboarding.
  • Identifies compliance modular compliance and runs rotations on time.
  • Follows Michigan Medicine procedures for clinical sites, entering rotation information, linking students and faculty, and providing comments to ACEMAPP representatives.
  • Understands ACEMAPP consortiums and deadlines for rotation submissions, running rosters 3 weeks prior to the start of the semester.
• Ensures Compliance With Clinical Course Requirements
  • Coordinates with the team to meet compliance process deadlines.
  • Communicates with Directors regarding non-compliance and add/drop issues.
  • Corrects misinformation in student submissions and ensures accurate flow of student progression into clinical experiences.
  • Maintains FERPA requirements and fosters good communication with community partners.
• Prepares and Sends Preceptor Communications
  • Prepares and electronically distributes preceptor thank-you letters, certificates, and documentation of ANCC supervision hours within one month following the end of each semester.
  • Records completion of preceptor recognition materials on student submission forms.
• Coordinates Flint Consortium Bi-Annual Meetings
  • Plans and organizes two consortium meetings per year.
• Supports Clinical Placement Operations and Process Improvement
  • Ensures flow and management of student processing for compliance and ACEMAPP, primarily in the BSN Pre-Licensure program.
  • Provides process improvement suggestions to the clinical team.
  • Actively participates in clinical team meetings.

Requirements

• High School Diploma or equivalent.
• Three or more years of progressive administrative experience.

Benefits

• Generous time off.
• Retirement plan with two-for-one matching contributions after 12 months of eligible service, with immediate vesting.
• Comprehensive health insurance options.
• Life insurance and long-term disability coverage.
• Flexible spending accounts for healthcare and dependent care expenses.
• Tuition support for eligible UM-Flint staff members and dependent tuition support (DTS) for qualified dependents of faculty and staff from all UM campuses.

Pay

$45,700.00 - $57,100.00 per year.

Schedule

Full-time, regular position. Hybrid work mode: expected recurring onsite presence with occasional requirements to work onsite more frequently as needed.