Clinical Medical Assistant - Health Centers - 32hrs per week

Provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. Supports safe, efficient, and age-appropriate care by assisting with exams, procedures, screenings, and documentation while ensuring compliance with state regulations and practice policies. Manages patient flow, maintains accurate medical records, performs basic laboratory and clinical tasks, administers medications, and educates patients on home care and assistive devices. Contributes to quality improvement initiatives and helps optimize the overall patient experience in a collaborative, team-based model.

Responsibilities

• Deliver age-appropriate care across the lifespan.
• Assess patient data and identify individual needs.
• Provide care in accordance with unit policies and procedures.
• Support patient flow: scheduling, escorting to exam rooms, assisting with transfers, specimen collection, history-taking, and screenings.
• Assist providers and nurses with procedures, charting, patient/family instructions, and communication.
• Manage patient records and documentation.
• Obtain lab, imaging, and referral reports; complete forms and requisitions.
• Schedule appointments and verify insurance/demographics.
• Maintain and update charts; review in-basket messages.
• Prepare and clean instruments, equipment, and exam rooms per protocol.
• Run and document equipment quality controls; maintain logs (refrigerator, samples, quality control).
• Order, stock, and restock supplies.
• Uphold patient rights and respond to emergency codes.
• Communicate patient or staff concerns to supervisors.
• Apply aseptic technique, sterilization, and instrument preparation.
• Record vital signs and prepare patients for exams.
• Administer medications (oral, injection) and verify prescriptions.
• Assist with minor surgeries, pre/post-surgical care, dressings, and suture removal.
• Handle biohazard waste safely.
• Provide therapeutic modalities and patient education (assistive devices, body mechanics, home care).
• Perform lab procedures per OSHA standards, including CLIA-waived testing.
• Conduct venipunctures, capillary punctures, and specimen handling (urine, throat, vaginal, stool, sputum). (Venipuncture requires additional training)
• Perform electrocardiography. (Additional training required)

Requirements

• High school diploma or GED plus completion of an accredited medical assistant program or military equivalent training.
• 0–2+ years CMA experience or specialty certification.
• One year of clinical medical assistant experience within the last 5 years.
• BLS certification completed prior to starting and maintained going forward.
• Clinical Medical Assistant Certification (preferred).
• For Medical Assistants in areas with DNV Advanced Specific Disease Certification requirements:
  • Ortho: 4 hours education annually
  • Stroke: 1 hour education annually
  • Spine: 2 hours education annually
• Phlebotomy skills (preferred).

Location: Physician Practices, Chattanooga, TN