Medical Assistant - 32 Hours Per Week - Marshalltown Clinic

About the role

Supports the delivery of healthcare by providing clinical care and administrative support as delegated by licensed clinical staff. Works in accordance with established policies and procedures, prioritizing patient safety and infection control.

Responsibilities

• Collaborates with assigned Patient Care Team and others to provide needed healthcare to patients in a clinic setting.
• Performs assigned workflows efficiently and effectively.
• Prepares for exam/procedure and assists provider as requested.
• Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow.
• Documents patient care accurately and timely in the electronic health record.
• Completes timely prior authorizations and referrals per established guidelines.
• Performs point-of-care testing per CLIA guidelines and other established workflows.
• Serves as a liaison between patients and providers, ensuring smooth patient flow.
• Administers medications, immunizations, and treatments per written or standing orders.
• Provides patient education appropriate to the patient’s age and identified learning needs.
• Completes and accurately documents quality controls per established process.
• Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures.
• Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate.
• Performs other duties as assigned.

Qualifications

• Required: High school diploma or equivalent.
• One year of experience in a medical assistant, patient care technician, certified nurse assistant, phlebotomy, or related clinical position, or completion of a medical assisting program from an accredited institution.
• Excellent customer service skills.
• Effective verbal and written communication skills.
• Excellent interpersonal, teamwork, and collaboration skills with ability for a team approach to care.
• Organization and priority skills with detail orientation.
• Professional skills with ability to remain composed in all situations and show empathy.
• Basic computer skills with proficiency using Microsoft Office applications and electronic health record system.
• Effective problem-solving skills.
• Licenses & Certifications: Current Basic Life Support for HealthCare Providers*, current Mandatory Reporter approved for the State of Iowa*.
• Preferred: Effective Medical Assistant skills with ability to utilize universal precautions in patient care. Work experience in a community health center or medical clinic. Effective verbal and written communication skills in Spanish. Phlebotomy skills.

Benefits

• Generous PTO accrual
• Eight paid holidays
• LICENSE/CERTIFICATION FEE REIMBURSEMENT*
• Paid time off for continuing education & continuing education reimbursement*
• Tuition reimbursement program
• 401k with company match
• MEDICAL INSURANCE
• DENTAL INSURANCE
• VISION INSURANCE
• LIFE & DISABILITY INSURANCE
• Flexible spending & health savings accounts
• SUPPLEMENTAL ACCIDENT & CRITICAL ILLNESS INSURANCE
• DISCOUNTED PET INSURANCE
• PHC PRIDE REWARDS PROGRAM

Pay

The typical hiring range for this position is $18.65 - 23.32 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum.

Schedule

Scheduled approximately 32 hours per week, with a Saturday rotation approximately once every six weeks. Clinic hours are Monday - Thursday 8 AM - 8 PM, Friday 8 AM - 5 PM, & Saturday 9 AM - 1 PM. Shift differential of $5.00 per hour for working a 3-hour shift either on a Saturday or after 5 PM on a weekday. Mileage reimbursement and out-of-town bonus may apply.