Patient Service Representative - Health Centers - 32/hrs per week

Job Summary

Responsible for accurate and timely registration of all Health Center patients. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Trained and assigned to coordinate care for patients and support patients/families/caregivers in self-management, self-efficacy, and behavior change. Trained and assigned to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.

Education

• Required: High school graduate or GED with a minimum of two years experience in a business setting requiring customer interface.
• Prior experience: Required - Previous clerical experience. Preferred - Previous hospital admitting and/or business office experience.

Position Requirement(s)

• Licenses/Certifications/Registrations Required: None specified.

Department Position Summary

Responsible for accurate and timely registration. Must obtain/witness consent for treatment and reimbursement. Post charges, make deposits, verify insurance, collect money and payments, and maintain daily reconciliation list.