Clinical Manager (RN) - CHoR Community Clinics - Days

Responsibilities

• Manage clinical activities within a geographic or specialty region, overseeing multiple clinics or a specific service line.
• Collaborate with Medical Directors, clinic leadership, and stakeholders to ensure timely patient access, operational efficiency, practice productivity, fiscal integrity, patient satisfaction, and employee engagement.
• Develop and implement staffing plans, ensure appropriate coverage, interview, select, mentor, and evaluate RN and other staff; administer corrective disciplinary action as needed.
• Evaluate delivery of patient care services and implement improvements in collaboration with physicians, clinicians, and the health‑care team; ensure ongoing evaluation and continuous improvement.
• Direct acquisition and allocation of human, material, and financial resources in a cost‑effective manner; assist in development and monitoring of the annual budget.
• Provide direct patient care as needed and maintain clinical skills.
• Identify opportunities and develop/implement plans and services that enhance the VCUHS strategic plan; participate in strategic planning for ambulatory services.
• Monitor customer service satisfaction and address issues with leadership teams.
• Participate in interdepartmental and VCUHS committees to ensure consistent standards of practice and communication.
• Ensure compliance with external licensing, accrediting, and regulatory agencies.
• Promote educational growth opportunities for nursing staff, including PAP, specialty certification, and support toward advanced degrees; encourage evidence‑based practice projects and disseminate findings.
• Coordinate educational requirements and clinical competencies for clinical staff.
• Serve as interim operational leader in the absence of local operational leadership.
• Manage facility, local vendor contracts, space management, staffing plans, supply management, budgetary responsibilities, and clinical quality/outcomes for assigned locations.
• Coordinate with MCVP medical school departments on addition of service lines or new providers.
• Partner with access strategy to promote access to care.
• Manage regulatory and compliance policies; may include charge reconciliation, denial management, and revenue‑cycle initiatives.
• Participate in engagement and efficiency initiatives within assigned locations.

Qualifications

• Bachelor of Science in Nursing from an accredited program (required); Master’s degree preferred.
• Current RN licensure in Virginia or eligible compact state; certification in a specialty area preferred.
• Minimum of 5 years of clinical experience, at least two as an RN (clinical experience may include CMA, LPN, athletic trainer, or other clinical technical roles).
• Minimum of 2 years of clinical supervisor or other clinical leadership experience; management experience in an ambulatory environment preferred.

Knowledge, Skills, and Abilities

• Demonstrates cultural responsiveness and a commitment to diversity, equity, and inclusion; models inclusive behaviors and proactively manages bias.

Working Conditions

• Periods of high stress and fluctuating workloads.
• General office environment; may be exposed to physical altercations, verbal abuse, and may be required to use physical restraints.
• Exposure to adverse weather conditions (cold, hot, dust, wind) during travel to off‑site locations.
• May be exposed to high noise levels, bright lights, limited hazardous substances or body fluids, including human blood and potentially infectious materials.
• May experience constant interruptions, prolonged periods of working alone, and frequent intense customer interactions.
• Must exercise universal precautions, use personal protective equipment, and follow infection‑control policies.

Physical Requirements

• Lifting/Carrying 0–50 lb; Push/Pull 0–50 lb; Push/Pull 50–100 lb; stoop, kneel, squat, crawl, climb, balance, bend.
• Work positions: sitting, walking, standing.
• Manual dexterity, eye/hand coordination; shift work; maneuver weight of patients; hear alarms/telephone; reach above shoulder; repetitive arm/hand movements; finger dexterity; color vision; far and near visual acuity.
• Hazards: depth perception, latex gloves, exposure to toxic/caustic chemicals, moving mechanical parts, dust/fumes, potential electrical shock, x‑ray/electromagnetic energy, high‑pitched noises, gaseous risk.
• Mental/Sensory: strong recall, reasoning, problem solving, hearing, clear speech, legible writing, reading, logical thinking; emotional resilience in fast‑paced, noisy environment with multiple priorities and frequent change.

Compensation

Compensation Range $92,290.00 – $152,277.00. Actual salary offers will be based on several key factors including relevant work experience, credentials, and qualifications.