Ambulatory Assistant Clinical Manager (RN) - CHoR Pediatric Cardiology/Pulmonary - Days

Responsibilities

The Assistant Clinical Manager facilitates patient flow, coordinates activities and communication during assigned shifts, and serves as a resource and leader for patients, staff, health‑care providers, administration, and other disciplines in collaboration with clinic leadership.

• Maintain efficient, caring, and courteous patient care delivery and support a culture of nursing excellence.
• Supervise clinical and non‑clinical staff in a high‑volume area (up to 5,000 visits annually) across multiple providers or specialty areas.
• Oversee day‑to‑day staffing, clinic supply‑chain management, patient and team‑member engagement, and workflow implementation.
• Share accountability for unit/department goals, patient experience, team‑member engagement, and continuous process improvement.
• Recruit, retain, coach, train, evaluate, and develop staff; prepare and delegate work schedules and workflow in partnership with regional clinical management.
• Provide leadership in patient‑care activities, including ordering supplies, adjusting staffing models, and supporting problem‑solving and decision‑making skill development.
• Maintain competency records, quality‑audit documentation, and assist with clinic fiscal planning.
• Promote a therapeutic nurse‑patient relationship by adapting communication, addressing concerns, identifying safety hazards, using BEEP tools, escalating incidents when needed, and de‑escalating potential safety situations.
• Foster a learning environment for students and health‑care professionals; support staff education, specialty certification, advanced‑degree pursuits, and evidence‑based practice projects.
• Apply the nursing process to assess clinic needs, manage patient flow, coordinate multidisciplinary care, and ensure safe, timely admissions and discharges.
• Lead or participate in department‑wide committees, performance‑improvement projects, and interdisciplinary care models; adhere to regulatory standards (CMS, Joint Commission, CGCHAPS) and develop action plans for compliance.

Qualifications

• Education: Bachelor’s degree from an accredited nursing program.
• Licensure: Current RN license in Virginia or an eligible compact state.
• Experience: Minimum three (3) years of clinical experience, including at least one year as an RN; supervisory or charge‑nurse experience preferred.
• Preferred background: Experience in academic health‑care settings or ambulatory care with similar patient populations.
• Knowledge, Skills, and Abilities: Strong recall, reasoning, problem‑solving, communication (verbal and written), critical thinking, and ability to handle a fast‑paced environment with multiple priorities and frequent change.

Physical Requirements

• Lift 50–100 lb (with assistance devices as appropriate).
• Prolonged standing and sitting; frequent bending, walking, climbing, reaching, and repetitive motions.
• Exposure to potentially hazardous and infectious substances.
• Strong hearing, clear speech, legible writing, and reading ability.
• Ability to manage intense customer interactions and adapt to noisy, rapidly changing environments.

Compensation

Salary range: $37.62 – $64.22 per hour. Actual offers will consider relevant experience, credentials, and qualifications.