Clinical Director [LCSW or LMHC] (Brooklyn, 11215)

Responsibilities

• Serve as the primary supervisor for the program’s multi-disciplinary team, including Social Service Supervisors, Case Managers, and Client Care Coordinators.
• Provide supervision to Social Service Supervisors to address client issues and enhance their clinical case management skills.
• Supervise Client Care Coordinators to ensure they provide supportive counseling to clients.
• Offer coaching, training, and staff development to the Social Service team, integrating social work values and a clinical lens into program services.
• Oversee the supportive housing process and train staff in Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI).
• Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with regulatory requirements.
• Create and maintain partnerships with community agencies to provide necessary services for shelter residents.
• Engage in community outreach and liaise with ancillary programs to optimize care coordination and referrals.
• Monitor incident follow-ups and conduct crisis interventions with a clinical lens.
• Assess and consult on care for high-risk clients, collaborating with the Program Director to make clinical decisions regarding client care and safety.
• Conduct case conferences with families and monthly interdisciplinary meetings for long-term stayers.
• Liaison with ACS and attend relevant meetings, providing information as a mandated reporter to ACS as needed.
• Support the Program Director in preparing reports for Win and regulatory agencies.

Qualifications

• Commitment to Win’s mission, vision, and values.
• Current NYS LCSW or LMHC license and three (3) years of supervisory experience.
• Demonstrated experience facilitating groups and developing curricula.
• Experience working with individuals with mental illness and substance abuse, particularly with homeless families.
• Excellent verbal and written communication skills.
• Knowledge of crisis intervention techniques.
• Proficiency in Microsoft Office Suite.
• Bilingual – English/Spanish a plus.

Essential Functions

• Able to ascend/descend stairs in the assigned building.
• Able to escort clients to appointments as needed.
• Able to work evenings, weekends, and some holidays.

Core Competencies

• Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions.
• Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences.
• Managing Performance: Share constructive feedback and quickly adjust to new demands.
• Applying and Developing Expertise: Stay informed of cutting-edge best practices.
• Communicating and Collaborating: Listen well and actively engage others with honesty and integrity.