Clinical Concierge (LVN-Cert Medical Assistant)

About the role

Cottage Medical Group seeks a Clinical Concierge (Licensed Vocational Nurse-Certified Medical Assistant) for their Cottage Urgent Care-Orcutt-Orcutt Hill Clinic.

Responsibilities

• Registering and processing payments for patients
• Rooming patients and assisting the provider with care and treatment
• Discharging patients and following up with them
• Companionship with patients and their "secondary guests" throughout the entire experience
• Aiding the provider with front office and back-office duties in the outpatient management of patients
• Acting as the patient advocate, interacting with providers, patients, patient families/significant others, community agencies, and patient care staff and management

Qualifications

• Education: Successful completion of a Vocational Nurse or Medical Assistant education program or 2 years of equivalent work experience
• Certifications, Licenses, Registrations: California licensure as a Licensed Vocational Nurse (LVN) or CA Medical Assistant Certification, and American Heart Association (AHA) Basic Life Support (BLS) for Health Care Providers
• Technical Requirements: Knowledge of urgent care medical specialty, medical terminology, electronic medical record, preferably Epic, basic computer/email skills
• PREFERRED: Ability to perform phlebotomy and administer injections

Benefits

About Us
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee.

Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

If you're already a Cottage Health employee, please apply on this link only.

Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable.

Manager and above positions may participate in Cottage Health’s annual management incentive program.

Physician compensation is determined based upon specialty and may include bonus potential.

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