Clinical Care Coordinator - Twin Cities Orthopedics

About the role

The Clinical Care Coordinator performs a variety of patient care and administrative responsibilities to support patients and providers. This is a full-time position working the below schedule out of our Stillwater and Amery locations.

Responsibilities

• Prepare, stock, and clean exam room
• Patients: Obtain medical history and prepare for exam
• Maintain an efficient, organized clinical flow
• Documentation: Assist with documentation of patient data into electronic health records system
• Prep for injections, change dressings, apply durable medical equipment, prep for casts and splints, remove sutures/staples
• Provide patient educational materials
• Absorb and process specimens
• Support providers: Enter medical orders into CPOE, assist with injections and minor procedures, assist in procedure room
• Screen patient calls and respond to patient inquiries
• Document all phone messages in the patient’s electronic chart
• Schedule patient appointments, surgeries, and diagnostic tests
• Obtain referral and/or authorization requirements per insurance guidelines
• Follow up to patient inquiries, contacting provider as necessary
• Process mail and correspondence
• Care coordination: Coordinate the transmission and acquisition of patient records, maintain Physician schedule, communicate changes appropriately
• Additional functions: Prep for clinics, build Physician schedule, transcribe or medical scribe, assist physician with legal practice, coordinate on-call consults, rounding, follow-up, etc.
• Able to support multiple specialties

Requirements

• High School diploma/GED or equivalent required
• Certified Medical Assistant (CMA), Certified Athletic Trainer (AT-C), or Certified Nursing Assistant (CNA); or equivalent experience preferred
• Understanding of medical terminology, anatomy, and physiology strongly preferred
• Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred
• Administrative or medical office experience preferred
• Transcription experience required, where applicable
• Customer service experience

Benefits & Compensation

Actual starting pay will vary based on education, skills, and experience. A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. We offer a comprehensive benefits package - to learn more click here.

• Medical (w/Maternity Bundle), Dental & Vision plans
• Tuition Reimbursement
• 401(k) w/ Profit Sharing
• Employee Assistance Program
• Lifetime Fitness Subsidy
• Car Rental discounts
• Home, Auto, & Pet insurance savings programs

Working Conditions

• Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance
• Requires the ability to stand, walk, bend, and move continuously throughout the shift
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching
• Visual acuity to read electronic and paper documents
• Auditory ability to participate in phone or video calls clearly
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer)

Setting Clinic Essential Requirements

• Ability to comply with company policies, procedures, practices, and business ethics guidelines
• Comply with all applicable laws and regulations (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Prompt and reliable attendance
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines
• Prioritize workload effectively
• Communicate respectfully and professionally in face-to-face, phone and email interactions
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions

Notes

Revo/i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.

We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities