CLINICAL CARE COORDINATOR (Fetal Diagnostic and Treatment Center)

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components: patient care, education and research that together enhance our contribution to society.

About the Role

The Fetal Diagnosis and Treatment Center (FDTC) is a multi-disciplinary program which cares for mothers and their babies with birth defects. The FDTC is currently seeking an experienced Clinical Care Coordinator, who will be responsible for coordinating all aspects of the patient’s care from the initial referral through the patient care experience at Michigan Medicine. The Clinical Care Coordinator will promote open communication amongst the multidisciplinary team and enhance collaborative relationships with referring physicians. They will assess and address both medical and psychosocial needs in a patient-centered manner. They will participate in the tripartite mission of the FDTC which includes clinical care, education and research.

Responsibilities

• Assesses health status and identifies needs of FDTC patients with specific focus on those requiring a fetal intervention or postnatal surgical care
• Facilitates the development of a comprehensive and individualized management plan
• Advocates for individual patient needs by incorporating patient values in care planning
• Utilizes resources across the health system to coordinate clinical care
• Assists in the development of clinical pathways for the care of mothers after fetal surgery and other birth defects
• Develops educational materials for specific disease diagnoses and program descriptions for patients and providers
• Provides education for parents/families and referring providers
• Provides phone follow-up for patients returning back to their referring physician for care
• Provides professional support/education to staff involved with fetal procedures (such as VVWH OR, Mott OR, and Radiology)
• Collaborates effectively with a multi-disciplinary team
• Utilizes strong critical thinking and clinical judgement to trouble shoot and problem-solve system barriers to clinical care
• Participates in collaborative research projects with multi-departmental staff
• Participates in data collection including FDTC registry, North American Fetal Therapy Network (NAFTNet) collaborative and other QA/QI endeavors for the program
• Maintains records and assist with subjects enrolled in clinical trials
• Supports the advancement of the fetal enterprise through participation in education, research, outreach, and marketing

Requirements

• Bachelors degree in Nursing OR Associates degree or diploma in Nursing and a Masters degree or higher in Nursing
• Current license to practice as a Registered Nurse in the State of Michigan
• Minimum of 5 years current OB and/or NICU experience in the care of the inpatient, complex, high-risk, maternal-fetal dyad including antepartum, intrapartum, perioperative, and/or neonatal ICU care
• Experience with fetal diagnosis and intervention, either in a clinic or inpatient setting
• Nursing certification through a national organization or completion within one year of hire
• Ability to participate with selective reduction and support patients with nondirective counseling
• Demonstrates clinical leadership experience such as charge nurse, preceptor experience or leading a practice improvement effort
• Participation in unit activities that demonstrate an ability to work collaboratively and positively contribute to a multidisciplinary team
• Willingness to be trained to use specific fetal intervention equipment
• Experience with patient and staff education
• Highly motivated with demonstrated ability to function independently and as a team member
• Must demonstrate expert communication, organization, and prioritization skills
• Demonstrated accountability/dependability
• Must be detailed oriented and proactive with demonstrated ability to execute
• Demonstrated agility in managing rapidly changing situations effectively
• Must possess excellent customer service skills
• Experience in the operating room setting
• Competent with Microsoft Word, Excel, and PowerPoint

Please note, all applicants will be required to develop and present a PowerPoint presentation related to a clinical process improvement project or other project in which they have been involved as part of the interview process.

Desired Qualifications

• Experience with obstetrical triage
• Understanding of fetal interventions and relevant safety concerns
• Certification in Electronic Fetal Monitoring
• Experience developing order sets in MiChart
• REDCap training
• Experience with data entry for QA / QI or research projects
• Experience with virtual visits

Benefits

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust Tuition and Certification support programs
• Large offering of no cost CEs and professional development for advancement

Pay

• Hourly range for RSAM Registered Nurses: $41.44 - $64.45 / hour
• Evening Shift Differential: $3.00 / hour
• Night Shift Differential: $4.00 / hour
• Day Shift Weekend Differential: $2.90 / hour
• Evening Shift Weekend Differential: $5.90 / hour
• Night Shift Weekend Differential: $6.90 / hour
• Charge Nurse Differential: $1.00 / hour

Schedule

• Hours: 40 hours
• Variable/flexible Monday- Friday (4-5 days per week)
• Some holidays/weekends

Location: Fetal Diagnostic and Treatment Center