Clinical Administrative Coordinator - Maternal Fetal Medicine

About the role

This role focuses on providing administrative and business support to the organization in order to achieve operational goals. It also involves performing Clinical Administration duties such as long-term strategic planning, determining strategic issues and opportunities, prioritizing and tracking investments, allocating resources, and making decisions regarding practice growth.

Responsibilities

• Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination.
• Assists with scheduling template creation and changes.
• Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting.
• Greets and checks-in patients; verifies patient demographic and insurance information.
• Assists with revenue cycle clearance, including registration accuracy, referral management, and insurance verification.
• Collections copayments.
• Prepares medical records and documentation for patient visits, including loading of information into the EMR system.
• Takes an active role in monitoring patient flow and communicating delays to patients and providers.
• Affixes billing charge entry and reconciliation.
• Completes general office work, including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management, and mail distribution.
• Provides general clerical support to department physicians.
• Participates in performance improvement projects.

Requirements

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Qualifications

• High School diploma or equivalent.
• Two (2) years of experience supporting customers.
• Bilingual.

Skills

• Good communications skills, both oral and written.
• Computer literacy required, including familiarity with email, Microsoft Office programs, and scheduling applications.
• Excellent interpersonal and organizational skills.
• Ability to handle multiple projects and prioritize tasks.
• Flexibility in work assignments.
• Knowledge of third-party billing.
• Ability to maintain confidential medical information.

Benefits

The benefits package includes health, financial security, and career growth opportunities. Tufts Medicine offers a comprehensive Total Rewards package that supports your well-being and professional development.

Pay

The base pay range for this role is $18.81 - $23.51 per hour.

Schedule

The schedule for this role is flexible and may vary based on the needs of the organization.