Clinical Care Attendant- Ankeny Express Care

0.9 FTE (72 hours per pay period)

About the role

The Clinical Care Attendant supports providers by assisting with clinical and administrative tasks in a fast-paced outpatient setting. This role includes patient intake, vital sign collection, performing point-of-care tests, assisting with procedures, and ensuring a smooth patient experience from arrival to checkout. The attendant acts as a key team member, facilitating communication between patients, providers, and staff while maintaining compliance with clinic policies and regulatory standards.

Shift differential paid for evening and weekend hours! Full-time with benefits.

Schedule

• Monday–Friday, 8 AM–8 PM (3 days per week)
• Weekend rotation: Saturday & Sunday, 8 AM–8 PM

Responsibilities

• Greet, register, and room patients; collect vital signs and patient history.
• Assist providers with clinical procedures and perform point-of-care testing as directed.
• Provide patient education and comfort, review after-visit instructions, and conduct follow-up calls.
• Maintain exam rooms, medical supplies, and clinic logs per protocol.
• Communicate with patients, providers, pharmacies, and staff effectively.
• Ensure compliance with HIPAA, OSHA, CLIA, and safety standards.
• Participate in clinic meetings, trainings, and quality improvement initiatives.
• Perform additional duties as assigned to support clinic operations.

Requirements

• Current Iowa certification as EMT, Paramedic, LPN, or CMA
• If EMT/Paramedic: Current and Active Permit to Practice/License in state of practice
• If LPN: Current and Active/Unencumbered LPN License in State of Practice or compact license including state of practice
• If Certified Medical Assistant: Graduate of an accredited program for Medical Assistants (Certificate, diploma, or associate’s degree) required. Certified or Registered Medical Assistant through one of the following required:
  • National Healthcare Association
  • American Association of Medical Assistants
  • National Center for Competency Testing
  • National Certified Medical Assistant
  • National Association of Health Professionals
  • American Registry of Medical Assistants
  • American Allied Health
  • American Medical Technologists
• Clinical experience preferred
• Epic experience a plus
• For positions within UnityPoint Clinic, team members may be required to work at or float to other locations to support optimized staffing

Benefits

• Paid time off and parental leave
• 401K matching and employee recognition program
• Dental and health insurance
• Paid holidays
• Short- and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance