Secretary – Clinical Services

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The post holder is required to provide a full administrative and secretarial service to a multi-disciplinary team including the management of information systems and the coordination of the clinical referral system. In this key role, you will:

• Provide a comprehensive secretarial and administrative support including the use of audio/copy typing, photocopying, word processing, the use of management information systems and email to facilitate the smooth and effective running of the department.
• Collect and collate all patient/performance monitoring/staff governance activity and produce all statistical information associated with this.
• Maintain the waiting list and referral system for the department.
• Collect, prioritise and distribute incoming and outgoing correspondence and telephone calls on behalf of the team and initiate action where required to ensure relevant and timely responses.

What You'll Bring

• RS/SS/NC in Secretarial Studies or equivalent.
• Proficient IT skills which include a working knowledge of Microsoft office packages.
• Excellent organisation skills and the ability to prioritize and work on own initiative.
• Excellent oral and written communication skills.

What We Offer

• Annual Leave - 35 days including public holidays.
• Generous NHS pension scheme.
• Annual incremental salary progression.
• Paid sick leave increasing with length of service.
• NHS discounts and more.

Benefits

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience*. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Contact Information

If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on Gemma.Irwin@lanarkshire.scot.nhs.uk.