Clinical Admissions Specialist

About the role

The Clinical Admissions Specialist leads Connection Calls, clinician-to-family conversations during intake at AWA. You are the first clinical voice a family hears, answering questions and helping parents feel confident AWA is the right fit for their teen. This role turns a family's hardest phone call into their first step toward healing.

What You'll Do

• Congduct Connection Calls with families during the admissions process
• Explain AWA's PHP and IOP programming and answer clinical questions with accuracy and empathy
• Partner with the Admissions team on handoffs and follow-up
• Document calls and share relevant clinical information with the treatment team
• Escalate when a family may need a higher or different level of care
• Maintain availability to meet the 15-hour weekly minimum

What We're Looking For

• Required:
• Master's degree in Mental Health Counseling, Social Work, Marriage and Family Therapy, or related field
• Registered intern (RMHCI, RCSWI, RMFTI) or fully licensed (LMHC, LCSW, LMFT) in Florida
• Clinical experience with adolescents and families
• Warm, confident phone presence with strong clinical communication skills
• PREFERRED:
• Working knowledge of PHP and IOP levels of care
• Comfort working independently in a remote environment
• Private, reliable home office setup for confidential conversations
• Bilingual (English/Spanish)

AWA and PRC

AWA and PRC are dual behavioral health organizations operating PHP and IOP programs across South Florida. We exist to serve clients and families at their most critical moments — and this role sits at the front door of that mission.