Clinical Administrative Coordinator

Primary Responsibilities

• Functions as a Clinical Administrative Coordinator in the Utilization Review Department
• Data entry of clinical information into the Facets system, via telephone, fax or computer
• Builds prior authorizations and generates letters while staying within compliance with time frames
• Communicates with providers and other departments as needed
• Data entry of faxes into the FACETS system and telephone requests to meet department key indicator productivity and accuracy standards
• Maintain minimum of 98% case data entry accuracy
• Provide high level of customer service while communicating with internal departments and hospitals
• Takes responsibility for problem solving to achieve key indicator goals

Required Qualifications

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 2+ years of experience in a healthcare facility, medical office, hospital, OR managed care setting
• Experience with medical terminology, ICD-10, and CPT codes
• Experience with using Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (creating spreadsheets, working within spreadsheets), and Microsoft Teams (communication)
• Ability to work any of our full time (40 hours / week), 8-OR 10-hour shift schedules from Monday - Sunday during our normal business hours of 4:00 am - 5:00 pm PST from Monday - Friday, 5:00 am - 5:00 pm PST on Saturday, and 5:00 am - 3:30 pm PST on Sunday, including the flexibility to work occasional overtime and holidays based on business needs

Preferred Qualifications

• Experience in a related environment (i.e., office, call center, customer service, etc.), using phones and computers as primary job tools
• Telecommuting Requirements
• Reside within commutable distance to the office at 2716 N Tenaya Way, Las Vegas, NV 89129
• Able to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Pay and Benefits

The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).