Clinic Manager

About the role

The Office / Clinic Manager at Metro Vein Centers is responsible for overseeing the day-to-day operations of a clinic, leading a team, and ensuring high standards of patient care. With over 70 clinics across 8 states, Metro Vein Centers is dedicated to improving people's quality of life through advanced vein treatments.

Responsibilities

• Oversee day-to-day non-clinical operations and front desk workflows
• Hire, onboard, train, and mentor new team members
• Evaluate staff performance and provide coaching, feedback, and accountability
• Lead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatherings
• Own the clinic schedule—create and manage staffing coverage, approve PTO, and ensure appropriate support
• Communicate and implement updated policies and procedural changes
• Ensure customer service excellence and handle patient concerns with empathy and professionalism
• Serve as the first point of contact for all office-related issues and coordinate with upper management
• Manage supply ordering, inventory tracking, and monthly facility audits
• Maintain clinic cleanliness, organization, and building maintenance needs

Requirements

• Healthcare leadership experience required
• 2+ years of leadership or management experience
• Excellent communication skills—including active listening, clear delegation, and professional writing
• Proficiency in using scheduling, reporting, or office management tools
• A service-oriented mindset and the ability to resolve issues calmly and quickly
• Strong time management, multitasking, and organizational skills
• High school diploma or equivalent required
• Basic knowledge of medical terminology preferred
• Bilingual (Spanish/English) is a plus, not required

Qualifications

• High school diploma or equivalent required
• Basic knowledge of medical terminology preferred
• Bilingual (Spanish/English) is a plus, not required

Skills

• Proactive and service-oriented
• Commitment to driving performance and professionalism
• Leadership and management experience
• Effective communication and interpersonal skills
• Time management and organizational skills
• Ability to work independently and as part of a team

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) + Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Quarterly performance bonuses up to $2000.00

Pay

Base Salary + Quarterly performance bonuses up to $2000.00

Schedule

Full Time: Monday - Friday