Clinic Manager

About Jordan Valley Health

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary

The Clinic Manager will plan, direct, or coordinate the day-to-day operations of the clinic to ensure effective and efficient delivery of services in a patient-centered approach.

Key Responsibilities

• Assumes responsibility for the daily operational needs of the department including supervising staff, processing timesheets, performance management, and assisting HR office with recruitment of clinic staff.
• Readily and accurately identifies opportunities for improvement relating to the delivery of services, quality-of-work life, and patient care issues. Works collaboratively with the supervisors and managers across departmental lines, to implement solutions and take steps to improve departmental performance.
• Builds and manages relationships with community partners and professionally represents Jordan Valley in the community.
• Oversees integration of services in the clinic and ensures that the principles of a patient-centered medical home are present in the operations.
• Maintains compliance with regulatory, accrediting, and clinic policy for patient services, personnel management, and environmental safety.
• Assists the director in managing an effective, comprehensive performance improvement process, that is outcome-driven and establishes a culture of excellence in quality and service. Provides ongoing support to the supervisors in collecting and analyzing data, and preparing reports.
• Manages the education and training programs in the clinic, including orientation, competency assessment, and in-service education for all sections of the clinic.
• Actively participates in departmental and clinic committees as assigned. Effectively communicates information and activities with the staff and solicits input from supervisors and staff as related.
• Serves as a resource to managers throughout the organization.

Benefits

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.
• Nine paid holidays per year.