Clinic Manager

Job Summary

The Clinic Manager (CM) is an essential part of the collaborative patient care team that supports an exceptional patient experience. The CM is empowered to practice and contribute throughout the care experience. The CM guides the clinical and administrative operations of the multi-disciplinary, integrated primary care service, which is focused on achieving Crossover’s quadruple aim: 1) decreased health care spend 2) increased quality, 3) improved member/patient engagement, 4) strong employee/provider engagement. At its core, the CM supports patient care while demonstrating servant leadership, leveraging our interdisciplinary approach to integrated care.

Required Qualifications

• Licensed Vocational Nurse or Licensed Practical Nurse from an accredited school with a minimum of 3 years of clinical experience
• Active LVN/LPN license
• Current BLS (Basic Life Support) certification
• Minimum 3 years experience opening, operating and managing a multi-speciality, multi-provider clinic, or equivalent
• Minimum 3 years of experience staffing and managing a team of employees

Preferred Qualifications

• Excellent computer skills
• Reading, writing, and excellent oral proficiency in the English language
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• High level of ownership, accountability and initiative
• BLS (Basic Life Support) certification
• Proven organizational skills, great interpersonal skills, and ability to work as a key team member
• Comfort and efficiency with multi-tasking, issue resolution, and conflict management
• Leadership skills and experience working in a collaborative team environment

Physical Job Requirements

• May require standing, walking and sitting for extended amounts of time
• Occasionally lift and carry items weighing up to 50 lbs
• Manual and finger dexterity and hand-eye coordination
• Includes full range of body motion including potential of handling and lifting patients
• Requires corrected vision, hearing and speech within normal ranges
• Must be able to effectively communicate with patients and team members