Clinic Manager

Duties & Responsibilities

• Manage the daily operations of a medical clinic, ensuring efficient clinic operations.
• Manage a fast-paced environment and collaborate with clinicians (physicians and nurse practitioners).
• Directly manage clinic staff to ensure efficient center operations while maintaining patient engagement and retention.
• Take direction from senior management, devise plans, and execute to produce intended results.
• Select, train, coach, and motivate the staff.
• Conduct performance evaluations and direct the workflow for staff assigned to the clinic/center.
• Develop goals and performance expectations for staff in targeted areas and provide for their education, development, and shared leadership.
• Work collaboratively with other leaders to establish operational effectiveness, productivity, and best practices.
• Direct, supervise, and coordinate specific functions and activities of the clinic, including systems, policies, procedures, and human resources support services.
• Promote cost-effective, high-quality healthcare services to patients.
• Cooperate with medical and administrative staff to ensure compliance with standards and regulations.
• Review operational problems and policies, recommending solutions and changes to the Medical Director, Regional Manager, or VP of Operations.
• Collaborate with Medical Director or Operations Leadership in the preparation and implementation of quarterly budgets, recommending funding based on knowledge of policies, costs, and operating practices.
• Represent the clinic at public and professional meetings and conferences.
• Participate in clinic communication and public relations programs.

Education and Professional Experience

• Bachelor’s degree or equivalent experience.
• Minimum of 3 years of experience as a medical clinic/office manager in an outpatient healthcare setting, preferably primary care or urgent care.
• Minimum of 2 years of supervisory experience.
• Bilingual English and Spanish

Professional Competencies

• Extensive knowledge of medical clinic operations.
• Strong managerial, leadership, and interpersonal skills.
• Excellent communication skills.
• Excellent analytical skills.
• Computer literacy in Excel, Word, Outlook, PowerPoint, and Electronic Medical Records.
• Knowledge of healthcare administration, clinic philosophy and policies, operating procedures, and fiscal management systems.
• Knowledge of governmental regulations, including HIPAA, and reimbursement standards.