Clinic Coordinator/Physical Therapist - PT Clinic

About the role

Under the supervision of the Clinic Director or Manager, the Clinic Coordinator, PT provides day-to-day administrative support and clinic operations, greets customers, and delivers the highest level of customer service. Responsibilities include timely and accurate patient registrations, obtaining demographics information, and completing benefit verification. The Clinic Coordinator, PT also provides various methods of physical therapy according to patient treatment plans and serves as a resource for PTs, PT Assistants, and PT Aides.

Responsibilities

• Provide day-to-day administrative support and clinic operations
• Greet customers and deliver high-level customer service
• Perform timely and accurate patient registrations, including obtaining demographics information and completing benefit verification
• Provide various methods of physical therapy according to patient treatment plans
• Serve as a resource for PTs, PT Assistants, and PT Aides

Requirements

• Bachelor’s degree in Physical Therapy or Master’s degree in Physical Therapy
• Previous business office-related experience of 1 to 5 years
• Previous experience in Physical Therapy preferred
• Eligible for or licensed by Texas Board of Physical and Occupational Therapy Examiners
• Basic Life Support certification required through the American Heart Association or other pre-approved accredited certification program

Required Skills, Knowledge, and Abilities

• Excellent written and verbal communication skills
• Strong telephone etiquette
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Professionalism and strong work ethic; ability to anticipate needs, multi-task, and follow HIPAA guidelines
• Knowledge of the principles of growth and development as it relates to different life cycles (school age, adolescent, young adult, adult, and geriatric)
• Knowledge of regulations, QA and procedures, and quality patient care
• Successful completion of department-specific and/or hospital-required training courses
• Ability to treat patients of all ages from pediatric to geriatric

About OakBend

OakBend Medical Center is an independent hospital providing exceptional and compassionate care to patients and the community since 1950. The OakBend family consists of outstanding team members caring for the community at three hospitals and many specialty centers. OakBend’s services and programs include its signature No Wait ER, an advanced trauma center, certified stroke program, hospital air ambulance services, and a hospital-based skilled nursing facility. OakBend is committed to providing a rewarding environment for team members, necessary services to the community, and the best methods to care for patients, ensuring a healthy future for generations.