Clinic Care Coordinator- Bluebonnet Family Clinic

About the role

Bluebonnet Family Clinic is seeking a Clinical Care Coordinator to serve as a vital link between our front-office and clinical operations. This unique role combines Medical Assistant and Medical Office Specialist responsibilities to support providers, improve patient experience, and ensure efficient clinic workflow.

Responsibilities

• Perform basic patient assessments including vital signs, height, weight, and history gathering.
• Identify and communicate urgent concerns to the physician promptly.
• Respond to patient-related phone calls, assess needs, document actions, and communicate with physicians.
• Maintain accurate patient records and assist with clinical charge entries.
• Support data management processes and other clinic operations as needed.
• Support front desk operations during staffing shortages or high-volume periods.
• Collect payments and assist with balance collection efforts.
• Assist with quality control activities and clinic compliance initiatives.
• Serve as a resource for Medical Office Specialists and Medical Assistants with clinic workflows.

Requirements

• Minimum 2 years of experience in a clinic setting required.
• High School Diploma or GED required; Medical Assistant program completion preferred.
• Experience in both clinical and administrative healthcare functions.

Skills

• Strong attention to detail and initiative.
• Strong skills in patient care and accurate clinical documentation.
• Excellent communication, organizational, and multitasking skills.
• Ability to respond to patient needs both in-person and by phone.
• Dependable, adaptable, and committed to providing exceptional customer service.

Benefits

• A comprehensive benefits program for you and your family.
• Professional development and support.
• Generous paid time off and flexible positions.
• Baton Rouge General Fit! program.
• Various employee perks.

Schedule

• 7:30AM - 5PM (Mon-Thurs)
• 7:45AM - 12PM (Fri)

About Us

At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state.