Clinic Care Coordinator

About the role

Cottage Medical Group seeks a Clinic Care Coordinator for their OB/Gyn Clinic responsible for interacting with patients and visitors at the clinic and managing administrative tasks for the medical team.

Responsibilities

• Receiving phone calls, scheduling patient appointments according to physician’s availability
• Explaining intake forms and consent forms to new patients
• Processing payments
• Performing patient registration, check-in and check-out
• Transcribing patient referrals into the EMR system and indexing accompanying paperwork
• Navigating patients through the referral process and managing all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues

Qualifications

• Minimum: Six months clerical experience
• Bilingual skills (English/Spanish) required for Peds OP Clinic
• Preferred: 1 year clerical experience in a medical environment performing referrals and authorizations

Benefits

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Pay

Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable.

Schedule

Manager and above positions may participate in Cottage Health’s annual management incentive program.