Clinic Assistant II - York Mental Health Clinic (St. Paul, MN)

People Incorporated Mental Health Services is seeking a full-time Clinic Assistant II to join our York Outpatient Clinic in St. Paul, MN. This position is a vital point of contact for consumers seeking and receiving services at our outpatient mental health clinics. This includes welcoming visitors, providing non-clinical information, collecting co-pays, entering health insurance and consumer demographic information into the electronic health record, appointment scheduling as needed, and minor general administrative support for the clinic. Schedule: Full-time | 34 Hours/week | Monday-Thursday from 8:00am-5:00pm Location: (In-office position) York Mental Health Clinic, 317 York Ave, St Paul, MN 55130 Hiring Range: $22.00 - $23.50 Hourly based on qualifications, plus $1000 hiring bonus for external candidates People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions. Main Job Duties Works on-site each workday.Demonstrate advanced level customer service skills to clients/visitors in the clinic and virtually.Generate advanced level correspondence, statistical information, reports, meeting minutes and other general administrative support to the program.Consistently greet clients in a respectful manner and demonstrate professional telephone and email etiquette.Monitor telephone queue and voicemails closely to ensure client phone calls are answered in a timely manner.Schedule appointments as needed in an accurate and timely manner.Verify and complete necessary information for new consumer registration, including the collection of consumer demographics, insurance information and completion of appropriate forms, questionnaires, and/or other paperwork.Enter consumer information into the electronic health record accurately and timely.Identify and accurately collect co-pays or appropriate fees.Serve as a role model within the clinic area to support the mission of People IncorporatedLeads special projects and/or initiatives within team as directed by Clinic Office ManagerAttendance is an essential function of this position.Other duties as assigned.