Client Support
Motion Recruitment · Salem, VA · Yesterday
On-siteOTHRContract
Job Location: Salem, VA 24153
Job Duration: 3 months contract
About the Role
Identify, manage, escalate, and resolve technical issues. Install and configure software, print drivers, and utilities for workstations and computer networks. Troubleshoot information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
Responsibilities
- Provide basic technical support
- Troubleshoot application issues and diagnose desktop/laptop software problems
Requirements
- 3–5 years of related work experience, or an equivalent combination of education and experience
- 3–5 years of customer service experience
- Excellent communication skills
- Ability to work in a team environment and commit to a flexible work schedule
Preferences
- 3–5 years of technical experience
- Previous experience troubleshooting desktop, printer, and notebook issues
- Strong proficiency in Microsoft Office
Schedule
Monday–Friday: 3 days (8:00 AM–5:00 PM) and 2 days (10:00 AM–7:00 PM)