Client Support Administrator - Remote
Responsibilities
- Ensure accurate completion of BFKS and Tempo workload steps on a daily basis
- Manage firm to expected internal and client milestones and timelines for allocated cases
- Serve as the single point of contact for numerous firm clients
- Maintain and improve client relationships to drive referral growth
- Escalate pressing timeline issues where appropriate
- Produce case level reports for client review
Requirements
- Minimum of 5+ Years' experience in the default services industry
- Minimum of 2+ Years' experience with BFKS, Tempo and other client communication portals
- Tech savvy
- Willingness to ask questions and get "hands dirty"
- Team player looking to be a part of something great
- Superior written and verbal communication skills
Compensation & Benefits
We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement.
ADA Compliance
Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo LLP to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo LLP. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at recruitment@friedmanvartolo.com to request an accommodations.
Location
Remote