Client Success Coordinator

Talento PriceTravel Holding is hiring a Client Success Coordinator to support recruiting, people operations, and customer service for a travel distribution and e-commerce organization. This full-time, 100% remote role is open to candidates throughout the United States.

About the Role

As a Client Success Coordinator, you will serve as a consistent point of contact for assigned customers or internal account teams, ensuring seamless service delivery and follow-up.

Responsibilities

• Maintain accurate account notes, contact information, service history, tasks, and next steps in the CRM.
• Coordinate routine requests, status updates, deliverables, and follow-up across internal teams in recruiting and travel-business support.
• Monitor open items and service commitments, escalating delays, risks, or unresolved customer issues as needed.
• Prepare account summaries, meeting notes, usage or service updates, and other customer-facing information.
• Identify recurring questions or service gaps and share insights with the appropriate team for improvement.

Requirements

• Strong customer communication, organization, documentation, and follow-up skills.
• Comfort using CRM systems, spreadsheets, email, video meetings, and shared task tools.
• Ability to manage multiple accounts or requests without missing deadlines or documentation.
• Professional judgment when escalating service problems or customer concerns.
• Strong attention to detail and a dependable customer-service mindset.
• A pre-employment background check is required.

Pay

$67,500 - $76,500 per year

Schedule

Full-time, 100% remote (United States)