Client Success Coordinator

About the role

As a Client Success Coordinator, you'll support some of BSA's largest accounts, working closely with our Account Executives and Director of Client Success while learning the fundamentals of planning and managing successful advertising campaigns. You'll assist with post-sales support for our campaigns, including collecting assets, setting up campaigns, and reporting on results, with the potential to work your way up to serving as a point of contact for our clients.

What You'll Do

• Aid in campaign operations: help create asset templates and collect creative materials from advertisers ahead of upcoming campaigns
• Support preview reviews and rounds of edits with advertisers, keeping communication clear and details tight
• Track multiple campaign timelines and ensure deadlines are met
• Aid in campaign setup, quality assurance (QA), reporting, and performance analysis
• Learn digital marketing concepts such as analytics, conversion optimization, and creative strategy on the job

What We're Looking For

• Strong attention to detail and organizational skills
• Experience working remotely and independently
• Quick responsiveness and clear communication
• An aptitude for project management
• Comfort and confidence with Google Workspace, AI tools, and new software in general
• Intermediate spreadsheet skills, with the drive to become advanced
• An interest in software, development, and engineering (the industries our advertisers live in)
• An enthusiasm for learning and a genuine desire to start a career in media

Logistics

• Full-time remote
• Hours: 9am to 5pm PST, Monday through Friday
• You'll need a quiet, professional workspace and a polished presence on video calls