Client Success Coordinator

About the role

The Client Success Coordinator is the operational backbone of the Client Success team. This role supports the day-to-day health of client accounts by owning execution, maintaining operational integrity, and ensuring nothing falls through the cracks. The Coordinator works closely with the Client Success Manager and cross-functional teams to keep campaigns running, clients informed, and internal processes moving without friction.

Qualifications

• 2 or more years of experience in client services, account coordination, agency operations, or a related field (internship experience considered)
• Exceptional organizational skills and attention to detail across multiple accounts and workstreams simultaneously
• Strong written and verbal communication skills; professional and confident in client-facing interactions
• Proficiency in Google Workspace and Microsoft Office; familiarity with Salesforce, Basecamp, or project management tools is a plus
• A proactive, ownership-oriented mindset; someone who anticipates what is needed and acts without being asked
• Comfort working in a fast-paced environment with shifting priorities and a high bar for quality

Pay

The pay range for this role is: 26.44 - 33.65 USD per hour (Remote (United States))

Client Success

Remote (United States)