Client Service Supervisor
Connect Pediatrics · North Richland Hills, TX · 2 mo ago
On-siteCustomer ServiceFull-time
About the role
Supports all operations aspects of private duty nursing services to medically fragile children.
Maintain active involvement in issues of cost containment by managing nurse schedules and effectively utilizing nurses when assigning cases.
Execute recruitment strategies to attract, screen, and hire quality nurses.
Counsel and provide support to field nurses.
Establish a strong collaborative relationship between office personnel and field nurses.
Collaborate with the clinical management team to help facilitate coordination of care.
Ensure compliance with all federal, state, and local laws and regulations.
Establish and cultivate relationships with clients.
Responsibilities
- Supports all operations aspects of private duty nursing services to medically fragile children.
- Manage and foster nurse and client relationships.
- Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases.
- Execute recruitment strategies to attract, screen, and hire quality nurses.
- Counsel and provide support to field nurses.
- Establish a strong collaborative relationship between office personnel and field nurses.
- Collaborate with the clinical management team to help facilitate coordination of care.
- Ensure compliance with all federal, state, and local laws and regulations.
- Establish and cultivate relationships with clients.
Qualifications/Requirements
- High school diploma; college preferred.
- Health care experience preferred.
- Excellent written and verbal communication skills.
- Ability to handle multiple tasks simultaneously and meet deadlines.
- Excellent organizational and time management skills.
- Positive attitude and self-motivated.
Skills
- Bilingual in Spanish (plus).
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Pay
$43,000.00 - $47,000.00 per year
Schedule
8 hour shift
Day shift
Monday to Friday
Language
English (Required)
Work Location
In person