Client Service Supervisor

Position Summary

The position oversees the facility's operations, managing the Client Service Representative and ensuring client needs are met. The position pays $22 per hour.

KEY JOB RESPONSIBILITIES

• Ability to perform all CSR duties
• Supervise CSR's
• Communicate daily with the Supervisor/Facility Manager
• Manage client projects
• Upload and supervise digital files
• Review Menu Sheets/order food
• Provide compensation for participants and ensure that all financial paperwork is accurate
• Manage shipping, package inventory and product counts as needed
• Compile and send reports
• Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s)
• May assist with office supply ordering and inventory
• Other duties as assigned

CORE COMPETENCIES

• Knowledge of computers, audio visual, and office equipment
• Project management skills
• Knowledge of shipping carriers' procedures
• Clerical skills
• Detailed & team orientated
• Strong time management
• Dependable, energetic with an upbeat personality
• Confident, hard-working, organized with a professional attitude
• Multitask and ability to meet tight deadlines
• Work a flexible schedule
• Work independently
• Lead & manage a staff
• Creative thinker & ability to solve problems
• Effectively communicate (oral & written)
• Self-starter with ability to handle fast paced, stressful situations
• Knowledgeable of surrounding area/locations