Client Service Representative - Health on Demand
Arnot Health · Elmira, NY · 1 wk ago
Customer ServiceInternship
About the role
Join our team as a Client Service Representative for Health on Demand. Provide exceptional customer service to patients and healthcare providers.
Responsibilities
- Handle incoming calls and emails from patients and healthcare providers
- Resolve issues and provide accurate information about services
- Follow up with patients to ensure satisfaction
- Adhere to HIPAA guidelines and confidentiality policies
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work flexible hours including evenings and weekends
- Proficient in Microsoft Office Suite
Qualifications
- Experience in customer service preferred
- Strong problem-solving and organizational skills
Skills
- Customer service skills
- Microsoft Office proficiency
Benefits
- Flexible scheduling
- Health insurance coverage
- Professional development opportunities
Pay
$15.00 per hour
Schedule
Variable schedule to accommodate patient needs