Client Service Representative

About the role

Support our doctors, practice managers, and hospital team members as a Support Center Team member from our offices in sunny South Florida, in a field-based role, or in a remote role.

Responsibilities

• Provide administrative support to the hospital team
• Handle incoming calls and emails
• Manage scheduling and appointment coordination
• Process billing and insurance claims
• Support marketing and promotional efforts
• Assist with recruitment and hiring processes

Requirements

• High school diploma or equivalent
• Experience in a customer service or administrative role
• Strong organizational and communication skills
• Proficiency in Microsoft Office Suite
• Ability to work flexible hours, including evenings and weekends

Qualifications

• Excellent interpersonal and communication skills
• Ability to handle confidential information with discretion
• Self-motivated and able to work independently
• Passionate about veterinary medicine and animal welfare

Skills

• Customer service
• Administrative support
• Microsoft Office Suite
• Insurance claim processing
• Marketing and promotional materials

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Professional development opportunities
• Flexible work schedule

Pay

Salary range: $20 - $25 per hour, depending on experience.

Schedule

Field-based positions may require evening and weekend availability. Remote positions offer flexibility with regular daytime hours.