Client Service Associate (Class of 2026)

About the role

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. As an Associate on the Client Service team, you will play a central role in delivering that experience.

Who We Are

• A high-performing team driven by execution, accountability, and consistent client impact
• A client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• A team committed to developing talent through hands-on mentorship, coaching, and leadership support
• A workplace that embeds continuous learning and career development as a core part of how we grow and excel
• An environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory

What You Will Own

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

What you have

• A Bachelor’s degree, with a minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
• The ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
• A curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service

What We Offer

• An annual base salary of $70,000
• An additional yearly bonus of up to $4,000 based on performance
• For strong performers, an accelerated path to greater responsibility and increased earnings potential, including a base salary of $75,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients
• Comprehensive benefits package including 15 days of PTO, 10 paid holidays, and sick leave; comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability; a 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance; commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP); unlimited access to self-paced learning through LinkedIn Learning; in-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays; annual company-sponsored athletic leagues and wellness activities; charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees

Interview Process

• Initial conversation with a member of the Talent Acquisition team
• Interview with the hiring manager(s)
• Mock assessment
• Complete a timed simulated client request project and gain more insight into the role
• On-site interview with team members
• Final decision and feedback

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients turn answers into action.

AI Disclosure

For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com