Client Service Associate

Benefits

• Free uniforms
• Opportunity for advancement
• Signing bonus
• Training & development
• 401(k) matching
• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free Identity Theft Protection through ID Watchdog from Equifax
• Earned Wage Access through ZayZoon
• Free tax preparation training and PTIN registration
• Free continuing tax education
• Enrolled Agent materials and testing reimbursement

Responsibilities

• Actively engage with clients
• Confirm appointments
• Follow up with past and potential clients
• Distribute marketing materials
• Keep clients engaged during wait times
• Provide exceptional client experiences and essential support
• Serve as the friendly face for visitors to the office

Requirements

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment