Client Service Associate
Jackson Hewitt Tax Service Inc. · Greater Owensboro Area · 1 mo ago
OTHR$12/hrPart-time
Benefits
- Free uniforms
- Opportunity for advancement (including within the organization or as a tax professional)
- Signing bonus
- Training & development (free tax preparation training, PTIN registration, continuing tax education, Enrolled Agent materials and testing reimbursement)
- 401(k) matching program (eligibility‑based, enrollment twice per year)
- Performance‑based bonus (competitive bonus package)
- Employee discounts (corporate discount program via Avibra, Discount and Rewards Marketplace via BenefitHub)
- Flexible schedule / flexible scheduling options
- Free Identity Theft Protection through ID Watchdog (Equifax)
- Earned Wage Access through ZayZoon
Responsibilities
- Engage with clients visiting the office
- Confirm appointments
- Follow up with past and potential clients
- Distribute marketing materials
- Keep clients engaged during wait times
- Ensure exceptional client experiences
- Provide essential support
- Serve as the friendly face for office visitors
Requirements
- Strong interpersonal and communication skills