Client Representative – Business Insurance

About the role

As our Client Representative on the Business Insurance team, you will provide timely and quality administrative support to unit teams handling of new business, renewal business and customer service needs for a large volume of complex accounts. You will work together with the service teams, including Producers, Unit Managers, and Client Executives, to prepare submissions, prepare proposals, bind coverage, and check/correct policies, while also responding promptly to all client requests. You will consistently strive to make a positive contribution to customer satisfaction and model a superior commitment to client service. This position requires in-person interaction with in-office service teams, producers, and clients while also allowing for hybrid flexibility when needed. The ideal candidate will display a high degree of professionalism and commitment to teamwork, customer service, and collaboration in line with our organizational mission and values to drive our strategic initiatives and achieve business objectives.

Qualifications

• High School diploma or general education degree

Preferred qualifications

• Experience in underwriting, rating and billing or prior insurance experience at an agency or related company preferred

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities