Business Insurance Client Service Representative

About the role

Join Horton, a Marsh Business (MMA), as a Client Service Representative and be part of an award-winning, inclusive, and top workplace culture. With over 11,000 industry professionals, we deliver purposeful work and meaningful impact daily. Marsh provides business insurance, employee health & benefits, retirement, and private client insurance solutions, combining local consultancy with global resources across 200 North American offices.

Responsibilities

• Prepare and send Renewal and Mid-term Certificate of Insurance and Evidence of Property Insurance forms
• Review contracts to ensure insurance policies meet requirements
• Communicate with clients and internal/external stakeholders regarding service issues
• Maintain file documentation of forms and supplements for attachment to certificates
• Verify coverage for third parties
• Manage data in Agency Management System
• Process Agency Bill Invoices upon instructions from the account team
• Perform other duties as requested

Requirements

• Property and Casualty License must be obtained within 75 days of hire
• Proficiency in Microsoft Outlook, Excel, and Word
• Commitment to advancing insurance knowledge via training and obtaining approved industry designations
• Adherence to the stated expectations of the E&O Plus Quality Management Program

Benefits

• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Hybrid work options
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• 401K savings and other retirement programs
• Employee assistance programs

Pay

The base salary range for this role is $35,600 to $66,200, determined by factors such as experience, skills, training, location, certifications, education, and applicable minimum wage requirements. This position may also be eligible for performance-based incentives.