Client Relations Specialist & Legal Assistant

What You'll Do

• Build trust with prospective clients and convert leads into consultations and retained cases.
• Schedule consultations and manage attorney calendars with accuracy and efficiency.
• Process payments, open new matters, and maintain accurate records.
• Aid clients with questions, concerns, and updates while delivering exceptional service.
• Identify urgent situations and work with attorneys to ensure clients receive timely support.
• Assist attorneys with preparing immigration filings, motions, briefs, and supporting documents.
• Manage case information and deadlines using our case management systems.
• Collaborate with clients to collect evidence and supporting documentation.
• Communicate with agencies such as USCIS, EOIR, ICE, and federal courts.
• Help keep cases moving forward through proactive follow-up and organization.

What We're Looking For

• Fluent in both English and Spanish.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable using Microsoft Office and learning new technology platforms.
• A positive attitude, strong work ethic, and a passion for helping others.

Required Qualifications

• 6+ months of experience in sales, client intake, customer service, or payment processing (preferred).
• Experience working in a law firm or professional office environment (preferred).
• Immigration law experience, particularly removal defense, is a plus (preferred).
• Bachelor's degree preferred but not required.

Why You'll Love Working at DMCA

• Meaningful Work
• Career Growth
• Team Culture
• Stability & Opportunity

Benefits & Perks

• Competitive compensation based on experience
• 100% employer-paid medical insurance
• Optional dental and vision coverage
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• 401(k) with 100% employer match
• Generous PTO, paid holidays, and vacation time
• Ongoing professional development and mentorship