Client Manager - Business Insurance

Award-winning, inclusive, Top Workplace culture

The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

A Day in the Life

• Member of a 5-7 person unit team providing timely and quality handling of new business, renewal business and customer service needs for a large volume of complex accounts.
• Work together with the service team, including Producer, Unit Manager, Client Executive, and Client Administrator to prepare and market submissions, prepare proposals, bind coverage, and check/correct policies.
• Respond promptly to all client requests.
• Demonstrate knowledge of insurance products, coverage options, and risk management principles.
• Strive to make a positive contribution to customer satisfaction and model a superior commitment to client service.
• Requires in-person interaction with in-office service teams, producers, and clients while also allowing for hybrid flexibility when needed.

The Ideal Candidate

• High School diploma or general education degree
• 3-5 years’ experience in underwriting, rating and billing or prior insurance experience at an agency or related company
• 1-2 years’ experience providing customer service to commercial lines customers

Additional Qualifications

• Some college or higher education

Valuable Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

About the Company

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Company Culture

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

Equal Opportunity Employer

We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.