Client Intake Assistant (Part-time) (St. Louis, MO)

Position Details

Part-time position
Up to 29 hours per week
Monday-Friday
Hours between 9:00 a.m. and 5:00 p.m.
Starting pay: $16.00 per hour

Responsibilities

• Serve as one of the first points of contact for prospective clients by phone, email, and online chat.
• Respond promptly and professionally to inquiries from potential clients.
• Follow up with prospective clients who do not retain the firm after their initial consultation.
• Schedule consultations for attorneys across the firm.
• Confirm appointments with prospective clients prior to their scheduled consultations.
• Provide directions and other appointment information to prospective clients.
• Obtain opposing party information and coordinate conflict checks prior to consultations.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure a seamless intake experience.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Qualifications

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service skills.
• Strong organizational skills and attention to detail.
• Reliable attendance and punctuality.
• Able to multitask in a fast-paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus, but not required.

About Stange Law Firm

At Stange Law Firm, you'll become part of a team dedicated to helping families through some of life's most important legal matters. We Offer
Starting pay of $16.00 per hour
Flexible part-time schedule (up to 29 hours per week)
Professional and supportive work environment
Paid on-the-job training
Opportunities for advancement within a growing organization
Promotion from within whenever possible
Stable and expanding multi-state law firm
Excellent reputation throughout the legal community
Opportunity to work with one of the nation's largest family law firms

Additional Information

• All information submitted will be kept confidential in accordance with EEO guidelines.
• This is a non-management position.
• This is a part time position.
• Visit Careers at Stange Law Firm
• To learn more about Stange Law Firm, visit www.stangelawfirm.com.
• To apply, interested candidates should submit a resume and references to our Recruiting Director.
• Watch our recruiting video to learn more about careers at Stange Law Firm: https://www.youtube.com/watch?v=PJMiDiwD-8E.