Client Growth Executive (Cox Business)
Cox Business helps companies adopt technologies that deliver mobility, scalability and growth. With our Internet and networking solutions combined with our dedication to the next generation of cloud and connected technologies, we're changing the way we do business.
About the Role
We're hiring a Client Growth Executive to help our customers grow their business by cultivating and strengthening relationships with existing Cox Business clients. Using your sales expertise and passion for retaining clients, you'll upsell and cross-sell our solutions and ensure client satisfaction.
Benefits
- Professional development and continuing education opportunities
- Competitive salary and top-notch bonus/incentive plans
- Exceptional work-life balance, flexible time-off policies, and accommodating work schedules
- Comprehensive healthcare benefits with multiple options for individuals and families
- Generous 401(k) retirement plans with company match
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance
- Access to financial wellness/planning resources
- Paid vacation, seven paid holidays, and up to 160 hours of paid wellness annually
- Additional paid time off for bereavement, voting, jury duty, volunteer activities, military leave, and parental leave
Responsibilities
- Proactively contact and meet with existing and potential customers to assess their business, technology needs, and goals
- Maintain in-depth knowledge of customers' business, including their future business plans, industry, and key competitors, and regularly update needs analysis
- Develop strategies and solutions to increase growth across the Cox portfolio, including cloud, managed services, data and internet, complex voice, and television
- Use consultative and value-based selling techniques to educate and influence customers
- Touch base with customers prior to contract expiration to problem-solve, renew or revise contracts, and sell additional products and services
- Manage and maintain required pipeline, win/loss, and forecast data, providing updates as required by management
- Prospect for new businesses, selling a robust portfolio including cloud, managed services, and data connectivity
Requirements
- Minimum 8 years of experience in a related field, or a BS/BA degree in a related discipline with 4 years of experience, or an MS/MA degree in a related discipline with 2 years of experience
- Previous successful business-to-business outside sales or related experience
- A valid driver's license, a good driving record, and reliable transportation
- Excellent written and verbal communication skills with a successful track record of meeting/exceeding sales goals
- Proficiency using Windows-based PCs, Microsoft Office, and a customer relationship management tool (CRM)
Preferred Qualifications
- 2 years of telecommunications, technology, or cloud sales experience
- Experience with field sales, pipeline development, new lead generation, and prospecting
Pay
Compensation includes a base salary in the range of $70,100.00 - $105,100.00 per year. The salary may vary based on factors such as location and candidate experience. This role is also eligible for an annual incentive/commission target of $55,800.00.