Client Experience Representative

Job Responsibilities

• Answer the showroom’s main line, take and relay messages, and transfer calls
• Greet clients in the showroom and announce their arrival to appropriate parties
• Answer general inquiries from team members and the public as necessary
• Track client information in company system
• Train team members on front desk duties as needed
• Ensure Showroom is presentable. i.e. stock water bottles, refill candy jars, place order pads on tables
• Aid Account Managers with Billings
• Aid clients with sign-out/sign-in of inventory
• Perform administrative tasks like supply ordering, invoice filing, Outlook calendar management, etc.
• Perform other tasks and duties as assigned

Job Requirements

• Interest in the design industry is preferred
• Must possess a pleasant demeanor, interpersonal skills and the ability to speak in a clear, articulate manner
• Frequently communicates with coworkers. Must be able to exchange accurate information in these situations
• Must be able to remain in a stationary position most of the working day. Moving through office occasionally to access file cabinets
• Constantly operates a computer, and other office productivity machinery such as calculators, printers, and phones
• Must be familiar with Microsoft Office and Outlook with data entry capabilities
• Must be extremely detail-oriented and work well under pressure in fast-paced environments
• Preferred degree. Minimum one year of professional experience

About Us

With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs. Our Mission is to help create world-class experiences by supporting businesses that preserve craftsmanship and enable unique, specially designed spaces. Our Heritage traces back to 1938, when Arthur Stark and his wife Nadia founded the company. Third-generation owners Chad Stark (CEO) and Ashley Stark (Creative Director) carry forward the legacy by staying true to our founding principles, seeking out the best craftsmen and manufacturing methods for innovative and beautiful designs.

Company Info

STARK Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Location & Schedule

Location: Syosset, NY
Schedule: Monday–Friday, 8:30 AM – 5:00 PM, with alternating Saturdays

Pay Range

The pay range for this role is: $45,000 - $65,000 USD per year (Syosset)