Jobs · Administrative · Massachusetts

Client Experience Office Coordinator

The Davey Tree Expert Company · Needham, MA · 1 wk ago
Administrative$28–$30/hrFull-time

Invest in your future with one of the largest employee-owned companies in the nation. Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.

About the role

We are currently looking to add a dynamic Client Experience Office Coordinator to join our team at Hartney Greymont, a Davey company, based in the greater Boston, Massachusetts area.

Responsibilities

  • Be the first point of contact and triage the needs of clients and the office.
  • Field current and prospective client calls.
  • Proposal production and contract initiation.
  • Process employee time sheets.
  • Maintain various databases and spreadsheets.
  • Order and maintain office supplies.
  • Invoice, manage accounts receivable, and maintain files.
  • Complete onboarding process with new hires.

Requirements

  • Valid driver’s license.
  • Minimum two years of experience in office processes and office administration procedures.
  • Outstanding telephone and communication skills.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Ability to meet deadlines, attention to detail, and accuracy.
  • Expert organizational skills and ability to multi-task.

Qualifications

  • Previous experience working in a landscape and construction office environment (preferred).
  • Prior working experience with CRM and SAP systems (preferred).

Typing speed and cognitive test may be done before an offer is made.

Benefits

  • All listed benefits available to eligible employees.
  • Paid time off and paid holidays.
  • Opportunities for advancement.
  • All job-specific equipment and safety gear provided.
  • 401(k) retirement savings plan with a company match.
  • Employee-owned company & discounted stock purchase options.
  • Group Health Plan.
  • Employee referral bonus program.
  • Locations throughout the US in major cities and desirable areas.
  • Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers.
  • Scholarship Program for Children of Employees.
  • Charitable matching gift program.

Pay

$28–$30 per hour (based on experience).

Schedule

Full-time, permanent position with no travel expectations.

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