Client Experience Office Coordinator
The Davey Tree Expert Company · Needham, MA · 1 wk ago
Administrative$28–$30/hrFull-time
Invest in your future with one of the largest employee-owned companies in the nation. Davey has a unique culture that focuses on the open exchange of ideas, community partnerships, a commitment to safety, and delivering unrivaled client service while acting as industry leaders in horticultural and environmental services.
About the role
We are currently looking to add a dynamic Client Experience Office Coordinator to join our team at Hartney Greymont, a Davey company, based in the greater Boston, Massachusetts area.
Responsibilities
- Be the first point of contact and triage the needs of clients and the office.
- Field current and prospective client calls.
- Proposal production and contract initiation.
- Process employee time sheets.
- Maintain various databases and spreadsheets.
- Order and maintain office supplies.
- Invoice, manage accounts receivable, and maintain files.
- Complete onboarding process with new hires.
Requirements
- Valid driver’s license.
- Minimum two years of experience in office processes and office administration procedures.
- Outstanding telephone and communication skills.
- Proficient in Microsoft Outlook, Word, and Excel.
- Ability to meet deadlines, attention to detail, and accuracy.
- Expert organizational skills and ability to multi-task.
Qualifications
- Previous experience working in a landscape and construction office environment (preferred).
- Prior working experience with CRM and SAP systems (preferred).
Typing speed and cognitive test may be done before an offer is made.
Benefits
- All listed benefits available to eligible employees.
- Paid time off and paid holidays.
- Opportunities for advancement.
- All job-specific equipment and safety gear provided.
- 401(k) retirement savings plan with a company match.
- Employee-owned company & discounted stock purchase options.
- Group Health Plan.
- Employee referral bonus program.
- Locations throughout the US in major cities and desirable areas.
- Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers.
- Scholarship Program for Children of Employees.
- Charitable matching gift program.
Pay
$28–$30 per hour (based on experience).
Schedule
Full-time, permanent position with no travel expectations.