Client Care & Office Experience Coordinator

Responsibilities

• Keep our team’s Goal Board and Trello cards up-to-date
• Prep listing binders and handle post-close follow-up
• Send thank-you cards, coffee cards, and client gifts
• Track and prep home anniversary pop-bys and monthly recognition lists
• Manage online reviews and respond professionally
• Keep our Preferred Vendor List current
• Organize end-of-year closing statements
• Deliver escrow treats and handle light client errands
• Keep supplies stocked and the office looking sharp
• Print flyers, presentations, invites, and marketing pieces
• Pick up print orders and run quick office errands as needed
• Support admin/marketing projects as they come up
• Ensure commission checks are accurate and on time
• Send birthday and special occasion cards
• Auxiliary with marketing drops, prep, and delivery coordination
• Ensure every touchpoint stays consistent with our brand

Qualifications

• Laser-sharp attention to detail and strong organizational skills
• Friendly, professional communication (written + verbal)
• Confidence using Trello, Google Workspace, and Microsoft Office
• Positive, team-first energy
• Ability to prioritize and meet deadlines in a fast-paced environment
• Reliable transportation for errands and deliveries

About the role

This isn’t your average front desk job. As our Client Care & Office Experience Coordinator, you’re the go-to for keeping the office running smoothly, supporting our agents, and creating memorable touches for clients from first contact to post-closing.

Requirements

Fun, supportive team culture
Leadership that values your ideas
Room to grow into expanded responsibilities
A role where your work truly impacts clients and the team

Skills

• Laser-sharp attention to detail and strong organizational skills
• Friendly, professional communication (written + verbal)
• Confidence using Trello, Google Workspace, and Microsoft Office
• Positive, team-first energy
• Ability to prioritize and meet deadlines in a fast-paced environment
• Reliable transportation for errands and deliveries

Benefits

Fun, supportive team culture
Leadership that values your ideas
Room to grow into expanded responsibilities
A role where your work truly impacts clients and the team

Pay

$21 - $24/hour

Schedule

Monday–Friday, 12 PM–5 PM (Time may be flexible)