Client Engagement Rep – SEO Copywriter and Analyst

Hugg & Hall Equipment Company is a full-service equipment dealer specializing in industrial and construction equipment since 1956.

About the role

The Client Engagement Representative supports brand awareness and customer service by creating and optimizing engaging digital content, maintaining the company website, and using SEO performance data to improve results.

Responsibilities

• Craft original content designed to improve Hugg & Hall's search engine rankings.
• Analyze content performance via GA4 and SEMRush and adjust content strategies as needed.
• Effectively answer incoming telephone calls, responding to any inquiries and transferring callers to the appropriate recipient.

Requirements

• Exceptional customer service skills
• Experience using SEO tools
• Familiarity with new technology and social media platforms
• Strong communication skills
• College degree preferred

Skills

Skills that will set you up for success may include:

• Graphic Design
• Photography and video editing
• Blog/Writing

Benefits

• Competitive Compensation
• Insurance (Medical, Dental, Vision, and Life Insurance and several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

Physical Demands / Environmental Conditions

This position is an indoor office environment with a controlled climate. This position requires sitting at a computer desk for extended periods of time with use of a computer keyboard. This position will continuously talk, hear, and read in verbal and written communication. This position will continuously use hands to type.

About Us

Hugg & Hall Equipment Company is a full-service equipment dealer headquartered in Little Rock, Arkansas, since 1956. With 17 locations across Arkansas, Oklahoma, and Louisiana and further servicing the surrounding states, we strive to equip our customers for success. Through our Sales, Rental, Parts, and Service departments, we offer cutting-edge equipment, world-class service, and an unsurpassed parts inventory. From job sites to warehouses, we provide our customers with all their construction, industrial, aerial, and material handling needs, helping them to minimize downtime and maximize productivity. As an employer of over 800, we are keen on building a team that is safe, productive, honest, dependable, and responsible.