Client Director

Key Responsibilities

• Engagement design and client inspiration in pre-sales (the "how it lands" half of every proposal)
• Delivery execution end to end on every assigned account, including day-to-day project management; this is the 50% billable half of the job
• Weekly status, risk and issue management, and stakeholder communication at the engagement level
• Engagement P&L, budget, margin, and billing accuracy
• Client experience, NPS, and the senior client relationship across executive, management, and operating levels
• Account growth: expansion ideas, renewals, managed services conversion, and cross-practice cross-sell, in partnership with Sales
• Change request management and scope discipline

Core Competencies

• 10+ years running complex client engagements in services or consulting at the EUR 1M+ scale. Senior tier: EUR 5M+ with marquee fixed-fee experience
• You've turned an engagement around. You walked into something on fire, made the hard calls, and walked back to green. You can describe exactly what you did and why
• You build the playbook while you run the work. The next person to do your job inherits something better than what you found
• You walk into a C-level meeting prepared and walk out with the room's attention. The next morning you walk into the standup and run it
• You read code well enough to spot a bad estimate before it leaves the room
• You use AI tools every day to move faster on research, drafts, status, and pattern matching. You don't use them to replace your judgment. Your thinking is the asset we're hiring
• You carry day-to-day PM yourself today. As Tecknoworks scales, you'll build a PM cohort under you
• You push for the resources your engagement needs without making enemies of the people who guard them